TERMS & CONDITIONS

ECOVANTAGE ENERGY SAVER PROGRAM OFFER

Residential Offer

  1. Minimum of 15* existing and working recessed halogen downlights
  2. From $18.99 per light
  3. Halogen downlight, light fitting and transformer replaced with an ‘all-in-one’ unit that includes lamp and driver, to ensure a longer life and compatibility. If your existing lights are hard-wired we will install a plug-base at no extra cost
  4. Free replacement of Parabolic Reflector (PAR38) globes (spotlights or floodlights) available with minimum of 15* downlight installations
  5. If you don't meet the minimum of 15 downlights, but have more than 10 eligible downlights in working order, we can still perform an upgrade with an added callout fee of $77

Small Business Offer

  1. Minimum of 15* eligible lights (downlights, panel & batten combination applicable)
  2. Upgrade recessed halogen downlights & panels for a total of $33.00
  3. Upgrade eligible 4ft twin fluorescent tubes with an LED batten at $25 per unit
  4. Halogen downlight, light fitting and transformer replaced with an ‘all-in-one’ unit that includes lamp and driver, to ensure a longer life and compatibility. If your existing lights are hard-wired we will install a plug-base at no extra cost
  5. Free replacement of Parabolic Reflector (PAR38) globes (spotlights or floodlights) available with minimum of 15 eligible light installations
  6. If you don't meet the minimum of 15 downlights, but have more than 10 eligible downlights in working order, we can still perform an upgrade with an added callout fee of $77
  • All our products are high-quality brands, tried and tested to Australian standards. All the lighting products we install come with a minimum 3-year manufacturer’s warranty. Other products we carry have a minimum 2-year warranty. Installations are guaranteed in line with The Australian Consumer Law. Ecovantage are accredited under the NSW Energy Savings Scheme (ESS).
  • ELIGIBLE RESIDENTS AND SMALL BUSINESS CUSTOMERS

    • Premises must be in NSW, and in our service areas.
    • Eligibility for Residential customers in NSW
      • Building type must be one of:
        1. A single dwelling in a fully detached house
        2. A single dwelling with common walls, e.g. row house, terrace house or villa unit
        3. An apartment building containing 2 or more units each being a separate dwelling
    • Eligibility for Small Business customers in NSW
      • Business type must be:
        1. ABN Holder
        2. In a site entirely occupied by one business responsible for the electricity usage; and
        3. A commercial property where the energy usage is billed in the name of the business (i.e. not a residence); and
        4. A “Small Customer” under National Energy Retail Law (NSW), and
          1. has not aggregated its load at the Site with consumption at other Sites for the purposes of being treated as a Large Customer; or
          2. is a customer of an Exempt Seller, and has an annual electricity consumption below the Upper Consumption Threshold for electricity. As a guide only: the business should be eligible if it uses less than 100 Mwh (100,000 kwh) per year and has aggregated tariffs on its energy bill. That is, the bill does not show the detail for Network, Environmental, Regulated and like changes.

    TERMS OF THE ESTIMATE AND REQUEST FOR ASSESSMENT

    • The figure we provide is an estimate; there could be variations depending on the exact details of your lighting as outlined in these Terms & Conditions.
      1. Some variations are required, meaning the replacement of affected lights cannot proceed unless you agree to the extra works. You can choose not to have the affected lights replaced (as long as the minimum 15 lights are replaced).
      2. Some items may not be apparent until we begin the Installation.
    • Variations can only be determined when an Assessment is made at your property.
      1. Once an Assessment has been completed, if there are extra charges over our Estimate, you may opt out of the Installation.
    • After the Assessment, if you accept the Installation, we aim to complete the Installation on the spot. The whole process (Assessment and Installation) normally takes about 1-2 hours per 10 downlights without Variations.
    • Once the Installation begins, our Installer will discuss any further Variations with you before undertaking any works involving extra charges.
    • All figures include GST.

    ESSENTIAL INFORMATION BEFORE THE INSTALLATION

    • Minimum Numbers: We require a minimum of fifteen (15) working downlights to be upgraded in order to create enough certificates under the Energy Saver program - if you do not meet the minimum, but have over 10 eligible halogen downlights, we can proceed with an additional $77 callout fee
    • We cannot replace lighting that has been upgraded previously under the ESS or LEAP, or lighting that is already LED.
    • We can only replace “Like for Like” (i.e. recessed downlights, of the same size, and Edison/Screw base PAR38s).
    • For Small Business, if we are to upgrade your fluorescent lights to panels we require photos for evaluation prior to booking the install.
    • We can only replace existing lights in buildings.
    • We cannot replace track lighting or uncommon lighting types.
    • The lights we replace must be in working order. See below for allowed variations.
    • The Assessment appointment will be arranged for a date occurring at least 10 business days after qualification. If an electrician does not attend at the agreed time, please contact us directly (details below) and quote Job ID you were given in the estimate email.

    EXTRA CHARGE ITEMS/ALLOWED VARIATIONS

    • Our Installer will discuss Variations with you before undertaking any works involving additional charges.
    • We will install an ‘all-in-one’ unit that includes a lamp and driver. If your existing lights are hard-wired we will install a plug-base at no extra cost
    • The included equipment for the offer is in Specifics below.
    • The lights we replace must be in working order.
      1. We can upgrade lights that are not working at the time of install for $34.99 as the price cannot be subsidised by the creation of certificates under the ESS (Energy Savings Scheme). There must be a minimum of 15 working lights replaced in order to replace any blown lights. Inoperable lights cannot form part of the minimum 15 lights. Please see clause on minimum numbers.
      2. If existing dimmers are not compatible with the new LED lights, you can choose to disable ($22 per switch) or upgrade the dimmers ($65 per switch). If the upgraded dimmer is not compatible with your circuitry the electrician will disable the dimmer for you.
        1. PLEASE NOTE: In some rare cases the upgrade of lights on dimmers can be affected by the ‘ripple injection’ on your grid please refer to Diginet or Ausgrid for more information.
    • We use the existing cut-outs in your ceiling, which need to accommodate a 70mm or 90mm fitting. If we need to enlarge a hole, there is an extra charge of $8.80 each.
    • The lights you want upgraded must be accessible by a standard height ladder; this means the ceiling is no higher than 3m (9ft).
      1. If they are not all accessible, a second appointment and extra charges may be incurred - these can be confirmed in the Assessment appointment,
    • We have allowed for all works to be carried out during normal hours (7am-4pm Monday to Friday, excluding Public Holidays). Out of hours appointments are charged an additional amount.
    • We have not included:
      1. Costs associated with new wiring. We can usually use your existing wiring to install the new equipment, however in some cases rewiring will be necessary
      2. Costs associated with delays or time extensions by you.
      3. In regional areas, travel charges may apply. These will be advised when booking
      4. Costs associated with the presence, noted or otherwise, of asbestos or toxic substances, including the handling/removal of PCBs.
      5. Repair, upgrade or replacement of existing equipment or services that are to be re-incorporated into the works that are found to be unserviceable, not fit for re-use or non-compliant with current codes or standards, for example, RCDs are required on all lighting circuits.

    LIGHTING SPECIFICATIONS

    • The downlight product is Emerald Planet "HP Eclipse" EP-HP-TD70-5 (70mm) or EP-HP-TD90-5 (90mm)
      1. Power: 5W
      2. Colours: Warm White (3000k), Cool White (4000k) and Daylight (5000k). (product has a switch that can go between all 3
      3. Brightness: 500 Lumens (equal to 35-50 watt halogen downlight)
      4. We can replace 35 & 50 watt halogen downlights
    • PAR38: Emerald Planet "BR Bulb" EP-LBR403-20
      1. Power: 18W
      2. Brightness: 2,500 lumens (equal to 100-120 watt incandescent or halogen)
      3. We can replace existing 100-160 watt Edison/Screw base PAR38 globes.
    • The Panel product is Emerald Planet "Commander" EP-PL123-24 (SMALL BUSINESS)
      1. Power: 24W
      2. Colour: Daylight (5000k)
      3. Brightness: 3,015 lumens
      4. We can replace eligible twin 4ft fluorescent tubes
    • The Batten product is Emerald Planet “Uni Batten”EP-UNI1220-25" (SMALL BUSINESS)
      1. Power: 25W
      2. Colour: Daylight (5000k)
      3. Brightness: 3,671 lumens
      4. We can replace eligible twin 4ft fluorescent tubes

    IMPORTANT INFORMATION FOR THE INSTALLATION

    • As the Assessment and Installation are each completed, we need some forms signed, including the Nomination, which transfers to Ecovantage your rights to create and own the Energy Savings Certificates that result from the upgrade. This is how we subsidise the cost of the upgrade.
    • Payment must be made on the day by Credit Card. We accept Visa and MasterCard payments from the authorised cardholder.
    • Our Installers work as neatly as possible, but there will be some dust and grit that comes out of the ceilings & walls. To keep our prices low, they only do very basic cleaning (a “builders clean”), so please allow yourself time to clean thoroughly.
    • We are required to remove the old globes, and will remove the new packaging.
    • In certain situations, various electrical products and appliances have the potential to cause interference with LED lighting. This interference may cause lights to flicker for various periods of time. Ecovantage is not responsible for any electrical interference caused by third party appliances.
    • Installers will take all reasonable care when working, but some old ceilings may crumble slightly, and paint may chip, lift or ridges may show where they removed old fittings. We do not cover any patching or painting. A flange collar may be added if necessary at no extra charge.
    • As this work is being undertaken as part of the NSW Energy Savings Scheme, you may be contacted by us, the Office of Environment and Heritage (OEH) or other Scheme representatives for quality assurance surveys and further information. We will appreciate your cooperation in the future to help keep quality standards high.

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